There’s no doubt that the best performing field service businesses are driven by their data. ...
Reinventing Field Service Knowledge Management
Every equipment manufacturer has lots of valuable parts and service information for the products they sell and service. However, their field service teams rarely have convenient access to this information when they need it most – onsite with a customer.
AnswersAnywhere captures this disparate data and transforms it into a mobile knowledge base, giving field service engineers access to the critical knowledge they need to reduce equipment downtime and increase customer satisfaction.
