Is Your Field Service Knowledge Secure?

Does this sound familiar?

You’ve hired a third-party contractor for one of your field service jobs and they need access to your technical data.

Your company’s security protocols might make it difficult for you to grant the contractor access to sensitive data. However, not having access makes it difficult, or even impossible, for them to complete the job they were hired to do.

Or perhaps you have a small team of employees working in an extremely security-conscious environment and you need to control what data they have access to and for how long they have it.

Or maybe you’ve got a hierarchy of employees within your organization, all with different levels of security clearance to sensitive technical data.

These are all scenarios that come up frequently when we speak with organizations.

Let’s face it – in field service, security access is never created equal!

The good news is, there’s an answer.

AnswersAnywhere has functionality that helps security-conscious organizations control who sees what, and for how long. This means you can give someone clearance to access only the exact data they need— for instance, the specific equipment they’re working on – and nothing else.

But wait, there’s more!

AnswersAnywhere works offline, which means contractors can download data onto their phone to help them in a location with no mobile signal.

You can set an expiry date on the data. Think of it like a self-destruction date!

The ability to determine exactly what each employee accesses helps your organization stay secure and compliant. Furthermore, you’re demonstrating to customers how seriously you take the security of their business and assets.

Check out our one minute video to learn more about AnswersAnywhere’s cool security features!