SmartParts Catalogs from AnswersAnywhere gives your service team everything they need to quickly and accurately identify and order parts.
As equipment grows more complex and organizations grapple with the growing skills gap, parts identifying and ordering is becoming more time-consuming and prone to error. SmartParts Catalogs drastically increases efficiency and accuracy, driving fix rates and customer satisfaction.
Reduce repeat visits by identifying and ordering the correct part the first time.
Empower new hires and 3rd party workers with the parts information necessary for fast and successful resolution.
Improve fix rates by eliminating costly incorrect parts orders and restocking fees.
AnswersAnywhere integrates with leading field service management providers, including ServiceMax and Salesforce Field Service.
Engineers can access relevant parts and technical information from within the FSM system and add parts and quantities directly to the work order for fool-proof parts ordering every time.
Unlike other solutions which place the burden of creating, publishing and distributing a parts catalog on the organization, SmartParts is a completely outsourced solution. Using unique AI technology, AnswersAnywhere’s knowledge experts create, deploy and continuously update your catalog for you.
This means your company can keep focusing on what you do best – manufacturing and maintaining the solutions that your customers depend on.
Fill out the form to request a demo, learn more about available integrations or inquire about partnership opportunities.
