ServiceMax

ServiceMax

Empower Field Service Technicians with the Knowledge They Need

ServiceMax is a comprehensive, cloud-based, and mobile field service solution that manages the service delivery end-to-end process. By integrating AnswersAnywhere, service technicians will be provided with online and offline access to the critical, decision-making information they need without navigating away from ServiceMax or wasting time searching through hundreds or thousands of pages of documents and databases.

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AnswersAnywhere is a valuable tool that empowers field service technicians with the critical knowledge they’ve so far been lacking when onsite with a customer. By combining a number of disparate data sources into a single, interactive, mobile knowledge base, AnswersAnywhere adds important value to the ServiceMax platform.

– Dara Sherafat, Senior Global Director of ISV Channel, ServiceMax

Setting New Standards for Field Service Efficiency

The ServiceMax Marketplace is your one stop shop for all things AnswersAnywhere & ServiceMax. Here you can watch a demo of how the integration works, download related resources, get in touch with a ServiceMax representative, and more!

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AnswersAnywhere + ServiceMax = A Powerful Combination

Combining AnswersAnywhere and ServiceMax creates a robust solution that provides field service engineers with access to all of the information and knowledge required for efficient and successful service calls. From within the ServiceMax application, engineers can access relevant parts and technical knowledge on their mobile devices, quickly and accurately identify the correct parts and automatically add selected parts to a ServiceMax work order.

Posted by / October 24, 2018