Field Service Management Software – Seeing is Believing
The new AnswersAnywhere video, created by Derby-based creative design agency Fluid Ideas, provides viewers with a better understanding of the powerful Knowledge-as-a-Service solution. By providing insight into the AnswersAnywhere process of transforming customers’ existing technical information, as well as giving a brief demonstration of how the solution works, the video clearly illustrates the many benefits AnswersAnywhere provides customers.
Create a Knowledge Base – Use Anytime, Anywhere
How exactly does AnswersAnywhere work?
Infomill’s knowledge engineers work with the organization to draw both legacy and new information from sources such as PDFs, databases, product manuals, CAD drawings, parts lists, break & fix solutions and exploded diagrams. This information is then developed into unique and interactive software that can be made available to any mobile device, using any browser. Currently updating more than 100,000 parts daily, Infomill has the capability to ensure that the knowledge solution is kept entirely current and accurate. Coupled with the fact that AnswersAnywhere can integrate with leading field service management systems, this is a incredible solution to take notice of.
AnswersAnywhere increases first time fix rates by an average of 19%, saving $50,000 per year, per technician by delivering continuously optimized break/fix and parts knowledge online or offline, accelerating fault diagnosis and resolution, streamlining parts ordering, shortening field visits, increasing customer satisfaction and profitability for field service organizations.
Visit AnswersAnywhere to find out more about mobile knowledge management that is purpose-built for field service.