Want to increase compliance, accelerate fault diagnosis, streamline parts ordering and improve customer satisfaction? We can show you how at Field Service Medical 2020!

AnswersAnywhere is a lead sponsor at Field Service Medical, February 24-26, 2020 in San Diego, CA.  Stop by booth 203 and get a jump start on your digital transformation.

At the conference, we’ll be highlighting a new product and journey analytics feature, called Data Insights. To make the best, most informed decisions, field service organizations need access to all relevant data at your fingertips. Data Insights allows you to easily access product, knowledge and user data, perform predictive analytics and gain a deeper understanding into service calls to make more informed business decisions.

Parts Identifying and Ordering Made Simple

While you’re at the show, don’t forget to ask about our Parts Catalog special offer. AnswersAnywhere Parts Catalogs gather all gathers all of your scattered parts information and transforms it into a single, mobile, online/offline catalog.

Side-by-side exploded diagrams and parts lists, prices, part numbers, images, availability and more, all in one place! Engineers can quickly and accurately identify the correct part, locate part numbers, view part images and add parts directly to a work order or pick list, eliminating costly and incorrect parts orders.

 

AnswersAnywhere = A Single Source of Truth for the MedTech Industry

Every manufacturer of complex medical equipment has thousands of pages of valuable parts and service knowledge for the products they sell and service.  However, field service engineers rarely have access when they need it most – onsite with a customer.

AnswersAnywhere is an outsourced Knowledge-as-a-Service creates mobile knowledge bases that include all the service content unintentionally trapped in information silos and disparate file formats. We call an AnswersAnywhere knowledge base a “Single Source of Truth” because field service engineer have access to all relevant parts and servicing knowledge they need… even offline!

AnswersAnywhere integrates with leading field service management platforms, including ServiceMax and Salesforce.