Want to improve customer satisfaction, accelerate fault diagnosis, streamline parts ordering and increase compliance? We can show you how at Maximize 2019!

AnswersAnywhere is sponsoring ServiceMax Maximize, October 21 – 23 2019 in Chicago, IL.  Stop by booth 7 and get a jump start on your knowledge management journey.

At AnswersAnywhere, we develop and continuously update technical product knowledge bases. In fact, we currently have over 50,000 field service engineers worldwide relying on our knowledge bases every day. Our unique approach is focused on “Speed to Knowledge.” In just 90 days, we will create and deliver a fully functional product knowledge base to your field service engineers’ device of choice.

AnswersAnywhere + ServiceMax = A Powerful Integration

Combining AnswersAnywhere and ServiceMax creates a robust solution that provides field service engineers with access to all of the information and knowledge required for efficient and successful service calls. From within the ServiceMax application, engineers can access relevant parts and technical knowledge on their mobile devices, quickly and accurately identify the correct parts and automatically add selected parts to a ServiceMax work order.

 

AnswersAnywhere is a valuable tool that empowers field service technicians with the critical knowledge they’ve so far been lacking when onsite with a customer. By combining a number of disparate data sources into a single, interactive, mobile knowledge base, AnswersAnywhere adds important value to the ServiceMax platform.

– Dara Sherafat, Senior Global Director of ISV Channel, ServiceMax

 

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