AnswersAnywhere is thrilled to be back sponsoring the #1 rated event for service, support, and customer success leaders!

AnswersAnywhere is proud to be a lead sponsor at Field Service, September 30-October 3, 2020. Join us in sunny Palm Springs to break the ice, talk shop and create industry connections.

At AnswersAnywhere, we deliver all the technical and parts information your field service teams requires for an accurate and efficient fix. In fact, we currently have over 50,000 field service engineers worldwide relying on our custom, online/offline knowledge bases every day. Our unique approach is focused on “Speed to Knowledge.” In just 90 days, we will create and deliver a fully functional, interactive product knowledge base built from your company’s legacy technical data.

By outsourcing knowledge management to the AnswersAnywhere experts, BUNN’s mobile knowledge base was up and running in about 90 days. With the initial knowledge base delivered to our technicians’ mobile phones and tablets, the AnswersAnywhere team assumes responsibility for keeping the knowledge base up-to-date for the duration of our contract.

– Tim Spencer, Senior VP and GM for Service Operations, BUNN

AnswersAnywhere = A Single Source of Truth for Field Service 

AnswersAnywhere is an outsourced Knowledge-as-a-Service that creates and continuously updates mobile knowledge bases from all the scattered service content unintentionally trapped in information silos and disparate file formats. We call it a “Single Source of Truth” because it delivers all relevant parts and servicing knowledge to a field service engineer’s mobile device of choice.

 

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